Orders & Confirmations
ukstreetstyle.com will accept all orders placed via our webshop. If you happen to have a problem whilst ordering please do not hesitate to contact us. You will receive an email confirmation straight after placing an order. Please make sure all your details are correct when placing an order to avoid any delays in processing and shipping.
ukstreetstyle.com will be able to cancel an order placed depending on how far your order is currently in the system. Please click here to send us an email stating your order number and that you wish to cancel your order. If it is possible we will cancel and issue a refund. prior to shipping. if the goods is already in transit then you can send the item(s) back within 7 days after the day of receipt for a full refund minus the delivery cost.
We aim to keep the webshop as up to date as often as possible. If however you order an item that is sold out we will inform you via email within 48 hours. You will then have the option to choose another garment or to take a refund and an apology.
ukstreetstyle.com is unable to provide you any warranties in relation to goods provided above and beyond its statutory obligations to provide goods of sastisfactory quality in accordance with the Sale of Goods Act 1979 as amended by The Sale and Supply of Goods Act 1994.
Returns and Exchanges
ukstreetstyle.com are happy to offer a full refund (excluding return postage) and/or exchange on webshop purchases if returned within 14 days of receipt, or 21 days for all international orders. Items can only be accepted if they arrive in complete original condition in all original packaging with original tags attached. Exchanges will be charged at full postage rate.
Returned items should be sent registered post and securely packaged, with a note included containing your original order number/invoice and date. ukstreetstyle.com cannot accept responsibility for loss or damage to any returned items. Please note that you are responsible for the cost of returning any items to us. Please also note that if any item, including a footwear box, is damaged in transit we will be unable to refund you. Goods must be returned in a fit state for resale.
Returned items should be sent to:
UK STREETSTYLE RETURNS
Unit 9 North St Mews, 97 North St,
London SW4 0HF
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Important Note for International Returns
Please mark the returning package very clearly as, 'RETURNED ITEMS'. Otherwise ukstreetstyle.com will be charged import taxes and will subsequently deduct this from any refunds due back to the returner.
Important Customs & Duty Info for customers outside of the EU
Any customs or import duties asre charged once the parcel reaches the country of destination. The recipient of this parcel must then pay for these charges. We cannot calculate import duties for you. You should be aware of these charges and contact your local customs office for current charges before you place any orders and so not be charged unexpectedly.
If you believe you have received an item that you think is faulty in any way, please contact firstname.lastname@example.org. We will respond within 48 hours and advise you how to proceed.
Please do not return any items before we have responeded. As any item recieved without prior acknowledgement or found not to be faulty by ukstreetstyle.com will be returned back to sender at their own costs.
Please be aware that colours on our website may vary slightly depending on how your monitor is callibrated. We do our very best to make sure all our images are as true to the actual garment you are purchasing but we cannot guarantee a perfect match due to almost limitless variations in home monitor set ups.
Alterations on Terms & Conditions
Due to the nature of online retail, the website is constantly changing. As a result we, from time to time, need to alter out terms & conditions. ukstreetstyle.com reserves the right to change their terms & conditions without notice.